Firstmirror 's Privacy Policy
Thank you for accessing the website ("Site") of Firstmirror Limited
(all references to “us” and “our" refer to Firstmirror.nl). We respect
your privacy and want you to know about the policies we have in place to
protect your personal information.
This Privacy Policy explains:
How we collect, use, and (under certain conditions) disclose your personal information.
The steps we’ve taken to secure your personal information.
Your options regarding the collection, use, and disclosure of your personal information.
This Privacy Notice applies only to this website and does not
necessarily apply to personal information we collect from you offline.
Please see the section on Offline Collection, Use & Disclosure of
Information details. We are not responsible for the content or privacy
practices on any website other than Firstmirror.nl to which this Site
links or that links to this Site.
By visiting our Site, you accept the practices described in this Notice.
How does Firstmirror.nl collect information about me?
How does Firstmirror.nl use my personal information?
How are cookies and other technologies used to collect information?
Does Firstmirror.nl ever give out my personal information?
Is information Firstmirror.nl collects about me secure?
Are children allowed to use Firstmirror.nl?
How does Firstmirror.nl use and disclose information collected from me offline?
Where can I find updates to this policy?
We collect information from Site users in several different ways,
with the goal of providing an efficient, meaningful, and customized
shopping experience. For example, we can use your personal information
to:
* Record and quickly bring up information you’ve given previously
* Help you quickly find information, products, and services
* Create content that is relevant to you
* Alert you of our new information, products, and services
Registration and Ordering: In order to use certain
parts of this Site or order products, all customers must fill out an
online registration form with personal information, including but not
limited to, your name, gender, shipping and billing address(es), phone
number, email address, and credit card number. In addition, we may ask
for your country of residence and/or your organization's country of
operation, so that we can comply with applicable laws and regulations.
This information is used for billing, order processing and internal
marketing as well as to communicate with you about your order and our
site.
Email Addresses: Several locations on the Site allow you to enter your email address for purposes including but not limited to: registering for free promotional notices, requesting notification when new brands or product styles arrive, or signing up for our email newsletter. In addition, any participation in promotional contests organized by Firstmirror.nl is completely voluntary and requires disclosure of contact information needed to notify winners and award prizes. We may post the names and cities of contest winners on our Site.
Phone Number: Several locations on the Site allow
you to enter your phone number for purposes including but not limited
to: SMS verification, registering for free promotional notices,
requesting notification when new brands or product styles arrive, or
signing up for our SMS newsletter.
Log Files: Like most websites, the Site server
automatically recognizes the Internet URL from which you access this
Site. We may also log your Internet protocol (IP) address, Internet
service provider, and date/time stamp for system administration, order
verification, internal marketing and system troubleshooting purposes.
(An IP address may indicate the location of your computer on the
Internet.)
Product Reviews: We ask for an email
address and location along with the submission of all product reviews.
Your email address will be kept private, but your location will be
visible to other users. All other personal information that you choose
to submit as part of the review will be available to other visitors to
the Site.
Cookies are small pieces of information that your Internet browser
stores as text files on your computer's hard drive. Most browsers accept
cookies by default, but setting your browser to refuse cookies or
remove them from your hard drive will prevent you from using parts of
this Site. Firstmirror.nl uses cookies to
* speed up navigation
* track site usage
* recognize users and user access privileges
* enable selection and purchase products on this Site record your browsing activity and purchases
This Site's cookies do not and cannot infiltrate a user’s hard drive to gather any confidential information.
This Site also uses web beacons (also known as clear GIF technology or "action tags") to:
* help deliver cookies
* track views of a web page
Any electronic image on the Site, such as an ad banner, can function as a
web beacon. We may use content or ads from third-party advertising
companies that may use cookies and web beacons to measure web page
visits or amount of products purchased.
Any information these third parties collect via cookies and web beacons is not linked to any personal information we collect.
How does Firstmirror.nl use my personal information?
Internal Use: We use your personal information to process your order and provide you with customer service only.
Communication with You: We will use your personal
information to communicate with you about our Site and your orders. All
customers must provide an email address to allow communication with
Firstmirror.nl regarding orders placed. We may send you a confirmation
email or a SMS verification after you register with us as well as
service-related announcements as necessary (for example, temporary
suspension of service for maintenance.) You may also submit your email
address or phone number to request notification when we receive a new
brand, product style or product, or to sign up for our email newsletter,
SMS newsletter and special offers. You can unsubscribe or opt out of
future emails at any time (see the Opt Out/Corrections section below for
more details). Because we have to communicate with you about orders
that you choose to place, you cannot opt out of receiving emails or SMS
messages related to your orders.
Does Firstmirror.nl ever give out my personal information?
We sell merchandise, not information — We do not sell, rent,
trade, license, or otherwise disclose your personal or financial
information to anyone, except in the following specific situations:
Third-party service providers: Like most
online retailers, we sometimes use third-party service providers to
perform specific functions on our behalf. Any information disclosed to
them is solely to help in their provision of service. For example, we
provide your name, shipping address, email and phone number to partners
such as DHL and EMS in order to guarantee delivery of your orders, and
we may use relevant customer information in order to monitor the quality
of the third party’s service.
Similarly, we must provide your credit card number to financial services
organizations such as credit card processors and issuers in order to
process payments. We protect all submissions of your credit card number
for authorization with state-of-the-art data encryption. (More on this
below in the Data Security section.)
Legal requirement to disclose information: We may be
required to disclose information if subpoenaed, served with a court
order or requested by law-enforcement officials conducting
investigations, or if we are otherwise required by law to disclose such
information. We will also release personal information when necessary to
protect our legal rights or enforce our Terms of Use and other
agreements. For example, we may share information to reduce the risk of
fraud, or to prevent fraud by users who attempt fraud or other illegal
activity on our Site.
Merger and/or sale of assets: We do not normally sell, trade or rent personal information
to other companies in the course of our business. However, it is
possible that we might acquire, merge with or be acquired by another
company, or that we might dispose of some or all of our assets, in which
case your personal information could be disclosed to another company,
subject to the Privacy Notice in effect.
Non-personally identifiable information: We may share
information that does not identify you or any user, such as the number
of daily visitors to a particular page, or the size of an order placed
on a certain date, with third parties such as advertising partners.
This Site incorporates physical, electronic, and administrative
procedures to safeguard the confidentiality of your personal
information, such as:
* Safeguarding all financial transactions done through this Site with Secure Sockets Layer ("SSL") encryption
* Granting only employees who are providing a specific service access to your personal information
* Working only with third-party service providers who we believe adequately secure all computer hardware.
While our business is designed with safeguarding your personal
information in mind, please remember that 100% security does not
presently exist anywhere, online or offline.
You can choose to:
* Correct or update your personal information
* Stop receiving mail to your email address
* Stop receiving SMS messages to your phones
* Disable your account to prevent any future purchases through that account
To correct or update your personal information, log in to My Accounts and submit a request through the online Customer Service.
To unsubscribe from emails you receive from
Firstmirror.nl, follow the unsubscribe link at the bottom of the email
and select the option appropriate for you.
To unsubscribe SMS messages you receive from Firstmirror.nl, log in to My Accounts and select the option appropriate for you.
As Firstmirror.nl collects most information through our Site, this
Privacy Policy applies only to online collection of personal
information.
We also protect all personal information that is collected from you
offline, such as through phone calls. If we contact you by telephone
regarding an order or payment, we will ask only for the personal
information needed to place your order or resolve your issue. When we
need to store information related to an order, we enter it into our
database through SSL encryption (See the Data Security section above for
more information).
This Policy does not attempt to cover all possible offline methods of
collecting or using personal information, however, we will treat any
offline collection, use, or disclosure of personal information in a
manner consistent with our online practices.